Orders are processed and delivered Monday through Friday, excluding holidays.
Please allow up to 48 hours for processing time. Orders placed by 12:00 noon EST will be processed the same day and orders placed after 12:00 noon EST will be processed the following business day.
Please note: We are not responsible for any third party shipping delays
Overnight orders are delivered the following business day.
Second Day are delivered within 2 business days following the ship date.
Standard orders are delivered within 4-7 business days following the ship date.
You may track the delivery of your order by using the tracking number provided to you via email, once the has been processed.
Undelivered packages will be returned to our warehouse and the order amount will automatically be refunded to the original form of payment within 5-7 business days of it being successfully returned to our warehouse.
If you have questions regarding your order, please contact us at Customer@RosaCha.com